FAQ - Florist Joondalup -Beautiful Fresh flowers and Hampers delivered to all suburbs.

Frequently Asked Questions

Q: What payment methods do you accept,

Q: What are your opening times,

Q: Do you have a physical store,

Q: Is what I see on the website what I get,

Q: I want to buy something for a man!

Q: Can I send flowers interstate or overseas,

Q: Can you create customised orders (gifts/flowers,)

Q: Do you cater for weddings,

Q: How can I receive help with choosing my order,

What payment methods do you accept,

We accept all major credit cards;  Master Card, Visa Card, American Express and Diners Club - all without any additional charges.

What are your opening times,

Orders can be placed online 24 hours a day.They are processed during shop hours. Our phone service is available during shop hours.Within Australia try our free phone 1800 44 1356 or 08 9400 9920. International callers try + 618 9400 9921

Do you have a physical store,

Yes. Our retail store is open 9.00am - 5.00pm Monday - Friday and 9.00am - 3.00pm Saturdays. Our shop is closed Sundays. Our hours are Australian Western standard time. We are open every day of the year apart from; Sundays, Christmas Day, Boxing Day, New Years Day, Good Friday and ANZAC day and public holidays.

Is what I see on the website what I get,

Yes, subject to seasonal variations and availability. Everything that is on the website is also available from our store.When there is a need to substitute a flower or container we will only do so with product of a similar or greater value.

I want to buy something for a man!

Flowers are okay - they bring out the man's softer side. Alternatively you can choose from our large range of balloons and chocolates. We also do gourmet hampers and chocolate bouquets. Contact us and we can tailor make your order to suit any mans taste.

Can I send flowers interstate or overseas,

For interstate flower deliveries please click on to the HOME page, then click on MORE FLOWERS. This will take you into www.flowermagic.com.au or phone us 08 9400 9920 we always love talking direct to our customers. This our Australia wide flower shop serviced by our large network of quality florists. For international orders please call us on 08 9400 9920 and let us advise you on current international prices. We use interflora as our international flower service and are very pleased with their professional service they offer. 

Can you create customised orders (gifts/flowers,)

We sure can! If you can tell us exactly what you reqiure, we will be able to create the ideal gift for the person you love

How can I receive help with choosing my order,

Simple! Our florists are working 6 days a week so you are more than welcome to discuss your reqiurements either over the phone, by sending a fax or writing an appropriate e-mail. Please see contact us for more information.

Do you cater for weddings:

Yes we will look after all your wedding flowers. Contact us and we will arrange to sit and discuss your requirements and provide you with an obligation free quote.